A recent Forbes.com article offers an analysis of Walmart and Costco:
“While Walmart is taking several initiatives to boost its e commerce sales, Costco is lagging behind in its online initiatives. The above table shows that Walmart is inefficient compared to Costco in using its retail space and could benefit from a higher volume of online sales. Costco on the other hand targets individuals with higher disposable incomes and is able to generate much higher revenues per square foot of space. Hence, it does not need a significant online business to increase efficiency.“
Knowing your retail clients well is one of the best ways of ensuring a positive, long-lasting relationship with them. What are you doing to stay informed?