Category Archives: E-Commerce

The Push for Omnichannel — eMarketer.com

Retailers are becoming more comfortable with omnichannel, in spite of the challenge of meeting shifting customer expectations: “These consumer expectations will have an important impact on retailers’ omnichannel efforts. Shifting buying preferences are making it harder for retailers to develop a consistent, unified experience across their physical and digital operations. The same RSR study found that consumers’ buying decisions were based around factors like pricing (cited by 68%), product availability (54%), product assortment (36%) and free shipping (27%).“ Supplier Takeaway...

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Snapchat Files for IPO — NWAHomepage.com

Social media platform Snapchat has filed for an IPO: “Snap claims 158 million daily users and said over 2.5 billion Snaps are created every day. However, the young company warned that its popularity could plateau, hurting its business. It noted that user growth was “relatively flat” in the end of the third quarter. Snap blamed the decline in user growth on performance issues linked to new products and updates.“ Supplier Takeaway If you are relying solely on “older” social media...

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More on Walmart’s Free Shipping Policy — PYMNTS.com

PYMNTS.com offers analysis of why Walmart decided to revamp its free shipping policy: “So, instead of playing the membership game, Walmart is playing the free shipping game — dropping the free shipping threshold from $50 to $35. And the shipping is faster. In the past, the $50 expenditure only netted consumers three- to five-day free shipping; going forward, $35 will entitle consumers to two-day shipping.“ Supplier Takeaway Walmart’s decision to step away from a membership model to simply offering free...

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Facebook Nears 2 Billion Users — NWAHomepage.com

Facebook is nearing two billion users: “In fact, Facebook added more users this quarter compared to a year earlier than any quarter since the company went public in 2012, according to CFO David Wehner. Wehner attributed the impressive user growth to “promotional data plans” from third parties in countries like India as well as Internet.org, Facebook’s free stripped-down Internet offering in developing markets.“ Supplier Takeaway Your customers are on Facebook. Are you?What is your social media plan for this year?...

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Online Tax Bill Introduced in Arkansas — Arkansas Online

  Arkansas has introduced an online sales tax bill aimed at Amazon and other out-of-state e-commerce retailers: “Committee Chairman Jake Files, R-Fort Smith, said his Senate Bill 140 is modeled after similar legislation enacted in South Dakota that ultimately led Amazon to voluntarily pay taxes to that state on its South Dakota sales.“ Supplier Takeaway Amazon is losing its cost-savings advantage in many states, good news for other retailers. Do you sell to Amazon? Do you anticipate any changes as...

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Walmart Launches Free Two-Day Shipping on More Than Two Million Items, No Membership Required — Walmart.com

SAN BRUNO, Calif. – Jan. 31, 2017– Walmart announced free two-day shipping to home and stores on more than two million items, without a membership fee. The new offer is available starting at 8 a.m. EST today. With this announcement, Walmart has also lowered the minimum purchase required for free shipping to home to $35, from $50. Items being shipped to stores continue to have no price threshold.* “I couldn’t be more excited. We are moving at the speed of...

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Amazon in Talks with PayPal — MarketWatch.com

Amazon is in talks with PayPal about a partnership, but few details are available: “PayPal Holdings Inc. created a stir the same day as its earnings report, but it had nothing to do with the payments company’s financial results. PayPal reported fourth-quarter earnings after the market closed Thursday and analysts noted improvements in payment volume and in transaction take rates. But the true excitement focused on talks about a partnership between Amazon.com Inc. and PayPal, which Chief Executive Dan Schulman...

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Uber Overtakes Starbucks as a Business Expense — NWAHomepage.com

Uber has become the top reported expense for business travelers, even beating out Starbucks: “The findings are a reminder of the rapid growth of ridesharing, and the challenging future for traditional car rental companies and taxis. Both Uber and its competitor Lyft saw huge gains in 2015, while taxi and rental cars suffered.“ Supplier Takeaway Many business travelers find Uber to be less expensive and more convenient than other transportation options. Uber also offers seamless expense tracking in its app....

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Walmart Cutting E-Commerce Jobs in California — MarketWatch.com

Walmart has announced 200 staff cuts at its California e-commerce office: “Marc Lore, the company’s new e-commerce chief, said the retail giant is “focused on adding the right talent to our team and making sure we’re investing in ways that directly improve our customer experience,” according to a memo to staff that was reviewed by the The Wall Street Journal.“ Supplier Takeaway Marc Lore, Walmart’s new head of e-commerce, is making his presence known within his division. Keep an eye...

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Amazon Introduces “Virtual” Dash Buttons — Recode.com

The latest update on Amazon’s Dash buttons: You no longer have to buy one. Instead, you can tap a virtual button on Amazon.com to automatically order household staples: “The new virtual Dash buttons started appearing on the Amazon.com homepage and the Amazon app home screen on Thursday night. The company is automatically creating ones for items you recently ordered or order often. An order is placed with one click or tap on the digital button.“ Supplier Takeaway It’s hard to...

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